Customer Service Archives

Customer Service

Dynamics 365 Customer Service Power Moves — 2020 Wave 1

Interactive Dashboards A big part of the Unified Interface, Interactive Dashboards provide a quick way to get an overview of your customer service system. The

October 28, 2020

Customer Service

Customer Service Case Management Email-to-Case

Email-to-Case Saves Customer Service Time and Money Email-to-Case for Customer Service Case Management provides an automated process for initially creating customer service tickets from emails

February 24, 2016