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SyncraTec Network Assurance Plan

We call it the SyncraTec Network Assurance Plan

The SyncraTec Network Assurance Plan is our flagship offering for IT setup and ongoing support for small and medium-sized businesses in the Philadelphia area.  Our service is a cost-effective way to keep your computer network operating efficiently and securely so that you can focus on your business.  SyncraTec will be your one-stop-shop for IT support, including your computer network, PCs, laptops, and even mobile devices. We’ll be there for you to manage the setup and configuration of everything from your email to your firewall and internet connection. We will also answer all your questions related to IT services, provide guidance, solve problems, and help you in communicating with any other technology providers you may have. We do the little things that help your office operate efficiently with a big emphasis on cyber security.

Working From Home

Since the coronavirus hit in March of 2020, most all of our existing clients transitioned smoothly to working from home. They were able to make the transition because they were already setup with cloud-based systems and software, like Exchange Online for Email, SharePoint Online for file sharing, and Teams for online communication and collaboration. Working from home brings it’s own challenges, but computer systems, communications, and collaboration doesn’t have to be one of them. SyncraTec has been operating virtually since it’s inception in 2004. Our network setup and computer applications are optimized for security as well as productivity.

Transition to the Cloud

While working in the office has been and will continue to be the traditional approach for most small and medium-sized businesses, working from home is no longer a luxury but a necessity. With software like Microsoft 365 Business Premium and other related Office 365 subscriptions, our clients are well-positioned to work from anywhere.

A Cloud-Based Network

Traditionally, many small and medium-sized businesses had at least one server. One of SyncraTec’s earliest product-service offerings was Windows Small Business Server 2003. We were Microsoft Certified Small Business Specialists, and that’s what Microsoft was promoting back then. Even then, Microsoft’s Small Business Server 2003 enabled remote work through a remote web workplace, that allowed remote (working from home) users to connect to the office server and access the files and applications they needed. The server also had Exchange for enterprise class email with technology such as Active Sync, which enabled our mobile devices of the day to sync with the Exchange server so that we could get our email on the go.

Flash forward to 2020 and the coronavirus pandemic, and many businesses are in need of the flexibility to work in or out of the office, or practically anywhere with an internet connection. So now that whole IT network with it’s traditional Local Area Network perimeter has been turned on it’s head. How do you secure your email and data when everyone is working here, there, and everywhere? The answer is to rely on technology that has evolved over the years to server a mobile workforce. As part of our base offering for the SyncraTec Network Assurance Plan, we recommend Microsoft 365 Business Premium. In addition to the familiar Microsoft Office applications, you’re going to get Azure Active Directory, which is where the cloud-based serverless network begins.

In traditional Windows Servers deployed for local area networks (LANs), we had Active Directory (AD). Everyone logging-in to your network had to be authenticated by the directory, which kept track of users and computers belonging to the network. Now, with Azure Active Directory, we have the tools to authenticate users no matter where they are working, to ensure that users are who they say they are, and so that they can only access the applications and data that you authorize, and so that they can’t copy or otherwise save-off you company data to unauthorized devices. If anything happened with the device or the user, we can ensure that your data stays safe by selectively wiping just your business data from any device.

Security from the Top Down

Getting started with the SyncraTec Network Assurance Plan means you’re going to be working efficiently and securely. Those two things don’t always play nice together. We will ensure that employee productivity and operational efficiency do not suffer as improved security is implemented.

We actually recommend an initial security assessment to determine where you are at the present time with regard to vulnerabilities. You can take the Microsoft Security Assessment for your business; it’s free and takes just a few minutes.

  • How secure are your users and accounts?
  • How protected are you from threats?
  • How safe is your data?
  • How effectively are you managing security?

Why it’s Affordable

With cyber threats today, your business really can’t afford to not be protected. The price of the software subscriptions we provide, and our support service will more than pay for itself through improved employee productivity alone. Adding in the cost of a single data breach or compliance violation, which could be avoided, and our service pays for itself many times over.

What’s Included in the SyncraTec Network Assurance Plan

There’s almost too much to list here what’s included. We’ll start off by making sure your computer network, hardware, software, and systems and modernized, secure, and properly configured. We’ll offer new ways of working more efficiently in the office or remotely from home. We’ll help you migrate from legacy systems and software to cloud-based solutions that enable such efficiencies. And we’ll help you improve your security posture with baseline implementation items like:

  • Multi-Factor Authentication
  • Automatic Cloud-Based Backups
  • Advanced Threat Protection
    • Safe Attachments
    • Safe Links
  • Azure Information Protection
    • Encrypted Emails
    • Do Not Forward setting for Emails
  • Data Loss Prevention
  • Anti-Virus
  • Anti-SPAM
  • Anti-Phishing
  • Exploit Guard to help protect Windows 10 devices from malware attacks, ransomware, and malicious content on the internet
  • Mobile Device Management

All this in addition to traditional IT computer network maintenance and help desk support. Your computer system will be well-maintained, up-to-date, secure, and backed-up. And your employees will be able to work efficiently, communicate, and collaborate whether working in the office or from home.

It’s a WRAP with SNAP

We will modernize your computer system.

We will be your first line of support for your everyday IT questions and issues.

We will keep your system secure.

And we’ll do it all affordably.

And we’ll keep it that way over-the-years; so that you’ll appreciate this as one of the best investments in peace-of-mind that you’ve ever made.

We call it the SyncraTec Network Assurance Plan — you’ll call a SNAP! to get your network upgraded and keep it running securely and efficiently.