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Managed IT Services

Why Choose SyncraTec for Managed IT Services

If you are looking for a reliable, affordable, and secure IT partner for your small business, you have come to the right place. SyncraTec is your down-to-earth cloud solutions provider that can help you strengthen cybersecurity, boost employee productivity, and achieve compliance. Whether you work in the office or from home, we have the tools and expertise to keep your computer network running smoothly and safely. We offer three levels of IT security to suit your needs: Sync-Secure Essentials, Advanced, and Compliance. We also have a wealth of business applications knowledge that can help drive business growth, improve operational efficiency, and gain business insights. With SyncraTec, you get more than just IT support, you get a trusted partner who cares about your success.

Embark on your digital transformation journey and unlock the potential of cloud technology for enhanced cybersecurity, productivity, and growth. Get started today with our free Small Business IT Assessment.

Managed IT services are the smart choice for small businesses that want to focus on their core competencies without worrying about the technical aspects of running a computer network. Managed IT services allow you to outsource your IT needs to a professional provider who can take care of everything from security, maintenance, and support to backup and recovery.

By choosing managed IT services, you can benefit from:

Take the guesswork out of IT purchasing and get it right the first time. Let SyncraTec sort out the right hardware and software you need for the job at a fair price. And pay a reasonable monthly fee for support and the security you need.

You don’t have to waste time and money on fixing IT problems or dealing with downtime. Your network will be optimized, up-to-date, and secure, so you and your employees can focus on your business goals and objectives.

Spend less time worrying about cyberattacks, data breaches, or ransomware. Your network will be protected by a suite of security tools implemented with best practices and monitored 24/7 by cyber analysts who are proactively looking for threats and will respond to any incidents.

With our Sync-Secure Compliance level plan, and an outsourced compliance program, you will be able to cost-effectively meet the regulatory standards of your industry, such as HIPAA, SOC 2, or PCI DSS. Your network will be compliant with the relevant laws and regulations, and you will have the documentation and evidence to prove it.

You can spend less time worrying about IT issues. You will have a trusted partner who can handle all your IT issues and provide you with unlimited remote and on-site support. Our friendly and responsive help desk is only a phone call away when you need IT assistance or advice.

A Managed Services Provider (MSP) is an outsourced third-party organization that assumes management and responsibility for a predetermined set of day-to-day IT services for its users. These services can include application, network, security, and cloud management. Essentially, an MSP takes on the role of managing specific aspects of an organization’s IT infrastructure, allowing the client company to focus on its core business activities.

We also support other business applications that can help drive business growth, improve operational efficiency, and gain business insights such as:

We have experience working with QuickBooks Desktop, the leading accounting software for small businesses. We can help you install, configure, update, and troubleshoot QuickBooks Desktop, including multi-user setup.

We can help you set up and manage RingCentral, a cloud-based Voice over IP (VoIP) phone system that lets you make and receive calls from any device, using your existing number. You can also enjoy features such as voicemail, call forwarding, call recording, call analytics, and more. RingCentral also integrates seamlessly with Microsoft Teams.

We can help you streamline your document workflows with Adobe Sign, a cloud-based e-signature solution that lets you send, sign, track, and manage contracts, forms, and agreements. You can reduce paper, save time, and increase security with Adobe Sign.

SyncraTec has a deep level of knowledge and experience in the area of Microsoft Dynamics 365 Customer Engagement (CRM), having implemented it for over twenty years. That being said, we’re very excited to show how some of the new features in D365 Sales can help accelerate seller productivity.

Combining the power of Microsoft Dynamics 365 Customer Service with Zap Objects’ Helpdesk application, SyncraTec can setup Email-to-Case functionality for Customer Service Case Management in days, not weeks or months. 

ClickDimensions helps marketers create amazing experiences that drive growth and engagement across multiple channels, natively within Microsoft Dynamics 365.

Model-driven Power Apps are a type of custom app that you can build using the Microsoft Power Platform. They are based on the data model of your business, which defines the entities, attributes, and relationships that you want to track and manage.

We can help you automate your repetitive and manual tasks with Power Automate, a cloud-based service that lets you create workflows and triggers across different applications and platforms. You can use Power Automate to connect your data, sync your files, send notifications, generate reports, and more.

Power BI is a powerful analytics and business intelligence platform that enables you to connect, visualize, and analyze your data from multiple sources. With Power BI, you can create stunning dashboards and reports that tell compelling stories and help you make informed decisions.

By choosing SyncraTec as your managed IT services provider, you get more than just IT support, you get a trusted partner who cares about your success. We have been in business for over 20 years, and we mostly serve Bucks and Montgomery counties in the Greater Philadelphia Area. We have a proven track record of delivering reliable, affordable, and secure IT solutions to small businesses in various industries, such as healthcare, legal, financial, accounting, insurance, manufacturing, wholesale, distribution, construction, landscaping, and nonprofit. Our service is value-oriented, and you will get the most cost-effective managed IT services offering with service you can trust.

We’re typically able to take our clients’ security posture to the next level on day one by implementing our Top Ten Microsoft 365 Business Premium * Day 1 * Security Checklist configuration items.

It all starts with your Microsoft 365 Business Premium subscription.

We recommend Microsoft 365 Business Premium. Microsoft’s flagship product for employee productivity and security for small and medium-sized businesses. With Microsoft 365 Business Premium, you get the best of both worlds: (1) the familiar Office apps, such as Word, Excel, PowerPoint, and Outlook, and cloud-based services, such as Exchange, SharePoint, OneDrive, and Teams; and (2) powerful security features starting with Microsoft Entra ID for identity management.

With Microsoft 365, you can access your files, email, calendar, contacts, and chat from any device, anywhere, anytime. You can also collaborate with your team and customers in real time, using online meetings, video conferencing, screen sharing, and co-authoring. You can also take advantage of the intelligent features, such as AI-powered writing assistance, data analysis, and automation. All these capabilities to boost employee productivity and drive business growth can be delivered side-by-side with the modern security features every business needs.

Sync-Secure Plans

This plan is ideal for small businesses that need basic security and support for their network. We will make sure your Microsoft 365 Business Premium subscription is securely configured; and we provide tools and service for endpoint detection & response, 24×7 managed detection & response, remote monitoring with weekly health reports on all your PCs, patch management, and cloud backup for your email and documents. We’ll join your devices to Microsoft Entra ID. And all of our plans include phone-based help desk, and unlimited remote and on-site support.

This plan is suitable for small businesses that need enhanced security and support for their network. You get everything in the Sync-Secure Essentials plan, plus a suite of tools to achieve Essential Cyber Hygiene as defined by the Center for Internet Security (CIS). It includes Intune device management and disk encryption, business email compromise protection, security awareness training and phishing simulation, DNS filtering, password management, and vulnerability management. We will deploy tools that continuously monitor your network and notify us of any new vulnerabilities that need to be remediated.

This level is designed for small businesses that need comprehensive security and support for their network and compliance requirements. You get everything in the Sync-Secure Advanced level, plus 24×7 managed detection & response with audit logging. We will help you with a compliance program tailored to your regulatory compliance requirements, and work through the compliance program with you. We also help our Sync-Secure Compliance clients get the best deal on cyber insurance.

Ready to get started? Contact us today and let us help you find the best Managed IT Services level for your business.

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