Privacy Statement – Communications, Marketing, and Online Services

Overview

This Privacy Statement explains how SyncraTec Solutions, LLC (“we,” “us,” or “our”) collects, uses, and protects personal data when you interact with us through our communications, marketing activities, website, and online services, including Microsoft Teams Meetings and Teams Webinars.

We are committed to respecting your privacy and handling personal data responsibly and in accordance with applicable data protection laws and regulations.

Email Communications and Marketing

What data do we collect?

When you receive emails from us, including informational emails, marketing communications, or outreach emails, we may collect and process the following types of data:

  • Your name, email address, company name, job title, and other professional contact details
  • Information about how you interact with our emails, such as:
    • Whether an email was opened
    • Whether links within the email were clicked
    • The date and time of email interactions
  • Technical information associated with email interactions, such as IP address and email client or device type


This data is collected using our customer relationship management (CRM) and marketing automation tools, including ClickDimensions, which integrates with Microsoft Dynamics 365.

How do we use this data?

We use email communication and engagement data for the following purposes:

  • To send informational, educational, or marketing communications related to our services
  • To understand whether our communications are relevant and useful
  • To improve the quality, timing, and content of our outreach and marketing efforts
  • To manage and maintain accurate contact records in our CRM system
  • To comply with legal obligations and enforce our rights


We may send emails to individuals with whom we have an existing business relationship, who are part of our professional network, or whose contact information is publicly available or obtained through lawful business sources.

Your choices

You may opt out of receiving marketing emails from us at any time by using the unsubscribe link included in our emails. Opt‑out requests are honored in accordance with applicable laws.

Website Cookies and Tracking Technologies

What data do we collect?​​

When you visit our website, we may collect information using cookies and similar technologies, including:

  • IP address and approximate location
  • Browser type, device type, and operating system
  • Pages visited, links clicked, and time spent on our site
  • Referring URLs and general usage statistics


We use CookieYes to manage cookie consent and provide visitors with control over non‑essential cookies.

How do we use cookies and tracking data?

We use cookies and tracking technologies to:

  • Ensure the website functions properly
  • Analyze website traffic and usage patterns
  • Improve website performance and user experience
  • Support marketing and analytics activities, where permitted


You can manage or withdraw your cookie preferences at any time through the cookie consent banner or settings provided on our website.

Privacy Statement for Microsoft Teams Meetings and Teams Webinars

How we handle your data in our Microsoft Entra ID (Azure AD) tenant

When you join our Teams Meetings or Teams Webinars, we may collect:

  • Your name, email address, and phone number, if provided
  • IP address, device information, browser type, and operating system
  • Audio and video data, if enabled
  • Chat messages, files, polls, and other content shared during the session
  • Attendance, duration, and feedback data

How do we use this data?

We use this data to:

  • Enable participation in Teams Meetings and Teams Webinars
  • Improve the quality and effectiveness of our meetings and events
  • Analyze usage and engagement
  • Communicate with participants regarding meetings, webinars, or related services
  • Meet legal and regulatory obligations

How do we protect your data?

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, firewalls, and security monitoring.

Access to personal data is limited to authorized personnel and service providers who require it to perform their duties. We retain personal data only for as long as necessary for the purposes described in this Privacy Statement, or as required by law.

How do we share your data?

We do not sell or rent personal data. We may share data with:

  • Service providers (such as Microsoft, ClickDimensions, and website service providers) that support our operations
  • Business partners involved in events, webinars, or joint activities
  • Regulatory authorities or law enforcement, where required or permitted by law


All service providers are required to handle personal data in a manner consistent with applicable privacy and security requirements.

Your rights

Depending on applicable laws, you may have the right to:

  • Access, correct, update, or delete your personal data
  • Object to or restrict certain processing activities
  • Withdraw consent where processing is based on consent
  • Request data portability
  • Lodge a complaint with a supervisory authority


To exercise your rights or ask questions about this Privacy Statement, please contact us at:

[email protected]

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